Embedded AI Engineer

Take-Home Project

Function: Professional Services, COGS, and Support

Go to Phase 1
Support Ticket Triage AgentTicket → Knowledge-Base DeflectionMigration Validation AgentFeedback-to-$ AgentRepeat-Ticket Auto-Resolution AgentSupport Ticket Triage AgentTicket → Knowledge-Base DeflectionMigration Validation AgentFeedback-to-$ AgentRepeat-Ticket Auto-Resolution Agent

Potential Annual Impact*

Aggregated across all 5 opportunities

14,432
Hours saved / year
$1.05M
Est. annual impact / year

* Hypothetical figures for demonstration purposes only, not based on actual CivicPlus data. Blends each recommended build's modeled annual cost savings vs. today with the Feedback agent's recoverable revenue, aggregated across all opportunities, with some ticket-hour overlap between triage and deflection.